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Information Services > Information Technology Maintenance/Support
Information Technology Maintenance/Support
Programs that help nonprofit organizations, small businesses and other groups obtain access to the expertise they require to ensure that hardware, software and telecommunications equipment is operating properly; that a plan is in place to upgrade equipment, as needed; and that data systems are appropriately backed up and maintained. Services may include negotiation of necessary arrangements with vendors or other sources of support or direct provision of the maintenance and support services which may be provided by telephone, by direct dial-up access to the equipment or via a personal visit by technical personnel.